Standard Shipping (UK): Estimated delivery within 5-7 business days. A flat rate of £3.99 applies for all standard shipping orders.

Please note that Lolinka Beauty Clinic Limited does not take any legal responsibility for allergies to any ingredients. It is essential to carefully read all ingredient lists and perform a patch test before using any products to ensure compatibility with your skin.

At Lolinka Beauty Clinic, we are dedicated to ensuring the quality of every product we distribute. If a product does not meet your expectations, we offer returns within 14 days of delivery, provided the product remains unopened.

To initiate a return, please contact lolinka.beauty@gmail.com and our team will guide you through the process. For further details, refer to our full return policy below.

Return Process:

1. To initiate a return, please reach out to our customer service team.
2. Provide your order number, the item(s) you wish to return, and the reason for the return.
3. Our team will assist you with the return process and issue a return authorization if the item meets our return criteria.

Shipping Costs:

• Customers are responsible for return shipping costs unless the return is due to an error on our part.

Refund Processing:

• Upon receiving the returned item, we will verify its condition before processing the refund.
• Refunds are issued to the original payment method used at purchase.
• Please allow 7-10 working days for the refund to reflect in your account.

Refund Exceptions:

• We reserve the right to refuse refunds if the product does not meet our return criteria or if it is returned beyond the specified timeframe.

Eligibility for Returns:

• Items are eligible for return within 14 days from the date of receipt if they are in the same condition as when received—unused, unopened, and in original packaging.